Terms and Conditions

JVN / 08 · Home appliance guide

Terms and Conditions

Terms governing purchases, product selection, appliance use, shipping, returns, and liability.

Last updated: September 23, 2026

UNIT 01

Acceptance and Eligibility

By ordering, you confirm legal capacity to contract and that your information is accurate. Purchasers for another person or organization must communicate relevant instructions and warnings.

UNIT 02

Product Information

We aim to display descriptions, dimensions, colors, specifications, power requirements, included parts, availability, and prices accurately. Reasonable differences may occur due to screens, measurement methods, or product updates.

UNIT 03

Order Acceptance

An order confirmation acknowledges receipt but does not guarantee acceptance. We may verify, limit, refuse, or cancel orders and will refund paid amounts for canceled items.

UNIT 04

Compatibility Responsibility

You must verify voltage, frequency, plug type, wattage, grounding, outlet capacity, dimensions, clearance, ventilation, installation needs, intended environment, and local electrical rules before purchase and use.

UNIT 05

Appliance Safety

  • Read and retain the manual and rating label.
  • Keep electrical components dry and never handle plugs with wet hands.
  • Keep vents clear and appliances away from unstable surfaces, flames, and excess heat.
  • Use caution around hot surfaces, steam, blades, motors, pressure, and moving parts.
  • Unplug before cleaning, assembly, accessory changes, or storage.
  • Stop use after damage, leakage, smoke, sparks, burning odor, unusual noise, or overheating.
UNIT 06

Prices and Payments

Prices and promotions may change before purchase. Customers authorize the displayed charge and remain responsible for applicable taxes, duties, and provider fees.

UNIT 07

Shipping and Returns

The Shipping Policy and Return & Refund Policy form part of these terms. Delivery dates are estimates, and returns require prior approval.

UNIT 08

Intellectual Property

Branding, text, photographs, graphics, layout, and other store materials may not be copied, scraped, republished, or commercially exploited without permission.

UNIT 09

Prohibited Conduct

Fraud, malicious code, unauthorized access, scraping, impersonation, infringement, unlawful conduct, and interference with store operations are prohibited.

UNIT 10

Liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, punitive, or consequential loss. Nothing excludes rights or liability that cannot legally be excluded. Incorrect voltage, unsafe installation, misuse, unauthorized modification, and failure to follow instructions remain the user’s responsibility.

UNIT 11

Changes and Contact

We may update these terms by posting a revised version. Questions may be sent to service@javenora.com.

Company Details

Brandjavenora™
CompanyHangzhou Jingyu Technology Co., Ltd.
OwnerLiu Zhizhi
Emailservice@javenora.com
Phone+8618573800310
AddressRoom 220, 2nd Floor, Reception Center, No. 88 Xiaqianjia, Xiaogucheng Village, Jingshan Town, Yuhang District, Hangzhou City, Zhejiang Province